General Terms and Conditions of Sale

GENERAL INFORMATION

The ownership of this website www.ajt-management.com, (hereinafter Website) is held by: AJT MANAGEMENT S.L., provided with NIF: B-56351661 and registered in: Registro Mercantil de Madrid, and whose contact details are:

Address: C/ José María Pérez Peridis 2, block 2, 4ºC, 28902, Getafe.

Contact email: ceo@ajt-management.com

This document (as well as other documents mentioned herein) regulates the conditions governing the use of this Website (www.ajt-management.com) and the purchase or acquisition of products and/or services in it (hereinafter, Conditions).

For the purposes of these Conditions, it is understood that the activity that AJT MANAGEMENT develops through the Website includes:

Sports products and services.

In addition to reading these Conditions, before accessing, browsing and / or use this website, the User must have read the Legal Notice and the General Conditions of Use, including cookies policy, and privacy policy and data protection AJT MANAGEMENT. By using this Website or to make and / or request the purchase of a product and / or service through it the User agrees to be bound by these Conditions and all of the above, so if you do not agree with all of the above, you should not use this Website.

Likewise, it is informed that these Conditions may be modified. The User is responsible for consulting them each time he/she accesses, browses and/or uses the Website, since those in force at the time the purchase of products and/or services is requested will be applicable.

For all questions that the User may have in relation to the Conditions, he/she may contact the owner using the contact details provided above or, where appropriate, using the contact form.

THE USER

The access, navigation and use of the Website, confers the condition of user (hereinafter referred to, indistinctly, individually as User or jointly as Users), so it is accepted, from the time you start browsing the Website, all the Conditions set forth herein, as well as its subsequent amendments, without prejudice to the application of the corresponding legal regulations of mandatory compliance as appropriate.

The User assumes responsibility for the correct use of the Website. This responsibility shall extend to:

Use this Web Site only to make inquiries and legally valid purchases or acquisitions.
Not to make any false or fraudulent purchases. If such a purchase could reasonably be deemed to have been made, it may be cancelled and the relevant authorities will be informed.
To provide truthful and lawful contact details, e.g., e-mail address, postal address and/or other details (see Legal Notice and General Conditions of Use).

The User declares to be over 18 years of age and to have legal capacity to enter into contracts through this Website.

The User may conclude, at its option, with AJT MANAGEMENT the contract of sale of products and / or services desired in any of the languages in which these Conditions are available on this Website.

PROCESS OF PURCHASE OR ACQUISITION

Duly registered Users may purchase on the Website by the means and forms established. They shall follow the online purchase and/or acquisition procedure of www.ajt-management.com, during which several products and/or services can be selected and added to the cart, basket or final purchase space and, finally, click on: «Buy now».

Also, the User must fill in and / or check the information requested at each step, although, during the purchase process, before making the payment, you can modify the purchase data.

Subsequently, the User will receive an email confirming that AJT MANAGEMENT has received your order or request for purchase and / or provision of service, ie, order confirmation. And, where appropriate, you will also be informed by email when your purchase is being shipped. Where appropriate, this information may also be made available to the User through his or her personal connection space on the Website.

Once the purchase procedure has been completed, the User consents to the Website generating an electronic invoice that will be sent to the User by e-mail and, where appropriate, through his or her personal connection space on the Website.

The User acknowledges being aware, at the time of purchase, of certain particular conditions of sale that concern the product and/or service in question and that are shown next to the presentation or, where appropriate, image of it on its page on the Website, indicating, by way of example, but not exhaustive, and on a case-by-case basis: name, price, components, weight, quantity, color, details of the products or services, or features, how they will be carried out and / or cost of services; and acknowledges that the completion of the purchase order or purchase materializes the full and complete acceptance of the particular conditions of sale applicable to each case.

The User acknowledges that AJT MANAGEMENT shows for your interest a series of services that the owner does not provide to users directly, but will be contracted and provided by a third party other than AJT MANAGEMENT.

AVAILABILITY

All purchase orders received by AJT MANAGEMENT through the Website are subject to the availability of products and / or services and / or that no circumstance or force majeure (clause nine of these Conditions) affect the supply of the same and / or the provision of services. If there are difficulties in the supply of products or no products in stock or no places available for a service, AJT MANAGEMENT undertakes to contact the User and refund any amount that may have been paid as an amount. This shall also apply in cases where the provision of a service becomes unfeasible.

PRICES AND PAYMENT

The prices displayed on the Website are final, in Euros (€) and include taxes, unless otherwise indicated and applied by legal requirement, especially with regard to VAT.

However, unless otherwise indicated, the prices of the items offered exclude shipping costs, which may be incurred, which will be added to the total amount due at the time of managing the shipping procedure by the User, and where the User will consult the shipping methods and costs available and freely choose the one that suits him/her best.

In no case will the Website add additional costs to the price of a product or service automatically, but only those that the User has selected and chosen voluntarily and freely.

Prices may change at any time, but possible changes will not affect orders or purchases for which the User has already received an order confirmation.

The accepted means of payment will be: Credit or debit card, and Bank Transfer.

AJT MANAGEMENT uses all means to ensure the confidentiality and security of payment data transmitted by the User during transactions through the Website. As such, the Website uses a secure payment system SSL (Secure Socket Layer).

Credit cards will be subject to checks and authorizations by the bank issuing the same, if such entity does not authorize the payment, AJT MANAGEMENT will not be responsible for any delay or non-delivery and may not enter into any contract with the User.

In any case, by clicking «Buy Now» the User confirms that the payment method used is yours.

Purchase orders or purchases in which the User selects as a means of payment by bank transfer, will be reserved for 5 calendar days from the order confirmation in order to allow sufficient time for the bank transfer to be taken into account by the payment system used by AJT MANAGEMENT for the Website. When the system receives the transfer, the order will be prepared and managed for shipment.

By this method of payment, the User must ensure that correctly enter the exact amount of the purchase order, as well as the account number and the reference of the transfer. In case of error, AJT MANAGEMENT cannot validate the order, which will be canceled.

DELIVERY

In cases where it is appropriate to make the physical delivery of the contracted goods, deliveries will be made within the scope of the following territory: All over the world.

Except in those cases where there are unforeseen or extraordinary circumstances or, where appropriate, arising from the customization of products, the purchase order consisting of the products listed in each purchase confirmation will be delivered within the period indicated on the Website according to the shipping method selected by the User and, in any case, within a maximum period of 30 calendar days from the date of order confirmation.

If for any reason, which was attributable, AJT MANAGEMENT could not meet the delivery date, will contact the user to inform him of this circumstance and he may choose to proceed with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid. In any case, home deliveries are made on working days.

If it is impossible to deliver the order due to the absence of the User, the order may be returned to the warehouse. However, the carrier will leave a notice explaining where the order is and how to get it delivered again.

If the User will not be at the place of delivery in the agreed time slot, you should contact AJT MANAGEMENT to arrange delivery on another day.

In the event that 30 days after your order is available for delivery, and has not been delivered for reasons not attributable to AJT MANAGEMENT, AJT MANAGEMENT will understand that the User wishes to withdraw from the contract and the contract shall be deemed terminated. As a result of the termination of the contract, all payments received from the User will be refunded, except for the additional costs resulting from the User’s own choice of a mode of delivery other than the least expensive mode of ordinary delivery offered by the Website, without undue delay and, in any case, within a maximum period of 14 calendar days from the date on which the contract is considered terminated.

However, the User must bear in mind that the transport derived from the termination may have an additional cost that may be passed on to the User.

For the purposes of these Conditions, it shall be understood that delivery has taken place or that the order has been delivered at the time when the User or a third party indicated by the User acquires material possession of the products or services, which shall be evidenced by the signature of the receipt of the order at the agreed delivery address.

The risks that the products or services may arise shall be borne by the user from the time of delivery. The User acquires ownership of the products or services when AJT MANAGEMENT receives full payment of all amounts due in connection with the purchase or acquisition made, including shipping costs, or at the time of delivery, if this takes place at a later time to the full receipt of the amount paid by AJT MANAGEMENT.

In accordance with the provisions of Law 37/1992 of 28 December 1992 on Value Added Tax (VAT), purchase orders for delivery and / or provision shall be deemed located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate shall be that legally in force at any given time depending on the specific item in question.

TECHNICAL MEANS TO CORRECT ERRORS

It informs the User that in the event that it detects that there has been an error when entering data necessary to process your purchase request on the Website, you can modify them by contacting AJT MANAGEMENT through the contact spaces provided on the Website, and, where appropriate, through those enabled to contact customer service, and / or using the contact details provided in the first clause (General Information). Likewise, this information could also be corrected by the User through his personal space of connection to the Website.

In any case, the User, before clicking on «Buy now», has access to the space, cart, or basket where his purchase requests are recorded and can make modifications.

In any case, the User, before clicking on «Buy now», has access to the space, cart, or basket where their purchase requests are noted and can make modifications.

Similarly, the User is referred to consult the Legal Notice and General Conditions of Use and, specifically, the Privacy Policy to obtain more information on how to exercise their right of rectification as established in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (RGPD) and in the Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights.

RETURNS

In cases where the User acquires products and / or services on or through the Website of the owner, he is entitled to a number of rights, as listed and described below:

Right of Withdrawal

The User, as a consumer and user, makes a purchase on the Website and therefore has the right to cancel the purchase within 14 calendar days without justification, unless it is a service developed specifically for a group of users and that, contractually, previously agreed otherwise between AJT MANAGEMENT and the entity representing users for that particular service.

This withdrawal period shall expire 14 calendar days from the day the User or a third party authorized by it, other than the carrier, acquired the material possession of the goods or services purchased on the Website of AJT MANAGEMENT or in case the goods or services that make up your order are delivered separately, 14 calendar days from the day that the User or a third party authorized by it, other than the carrier, acquired the material possession of the last of those goods that made up the same purchase order, or in the case of a service contract, 14 calendar days from the day of the conclusion of the contract.

To exercise this right of withdrawal, the User must notify its decision to AJT MANAGEMENT. You may do so, where appropriate, through the contact spaces provided on the Website.

The User, regardless of the means it chooses to communicate its decision, must express clearly and unequivocally that it is his intention to withdraw from the purchase contract. In any case, the User may use the model withdrawal form that AJT MANAGEMENT makes available as part attached to these Conditions, however, its use is not mandatory.

To meet the withdrawal deadline, it is sufficient that the communication unequivocally expressing the decision to withdraw is sent before the expiry of the withdrawal period.

In case of withdrawal, AJT MANAGEMENT will reimburse the User all payments received, including shipping costs (with the exception of additional costs chosen by the User for a shipping method other than the least expensive method offered on the Website) without undue delay and, in any case, no later than 14 calendar days from the date on which AJT MANAGEMENT is informed of the decision to withdraw by the User, provided that, previously and contractually, has not been agreed otherwise for the provision of a specific service between AJT MANAGEMENT and the User or the representative of several Users.

AJT MANAGEMENT will reimburse the User for the initial purchase transaction. This refund will not generate any additional cost to the User. However, AJT MANAGEMENT may withhold such reimbursement until it has received the products or items of purchase or has canceled all services, or until the User provides proof of the return of the same, depending on which condition is met first.

The User may return or send the products or services to AJT MANAGEMENT by contacting directly through ceo@ajt-management.com.

And must do so without undue delay and, in any case, no later than 14 calendar days from the date on which AJT MANAGEMENT was informed of the decision of withdrawal.

The User acknowledges knowing that he shall bear the direct cost of return (transport, delivery) of the goods and / or services, if any were incurred. In addition, he/she shall be liable for any diminished value of the products resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The User acknowledges knowing that there are exceptions to the right of withdrawal, as stated in Article 103 of Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Protection of Consumers and Users and other complementary laws. By way of example, and not exhaustively, this would be the case of: personalized products and/or services; products that may deteriorate or expire quickly; music or video CDs/DVDs without their packaging, as sealed at the factory; products that for reasons of hygiene or health are sealed and have been unsealed after delivery; supply of digital content without physical support.

In the same sense governs the provision of a service that the User could hire on this Website, as this same law states that the right of withdrawal will not assist the Users when the service has been fully executed, or when it has begun, with the express consent of the consumer and user and with the recognition on his part that he is aware that, once the contract has been fully executed by AJT MANAGEMENT, he will have lost his right of withdrawal.

In any case, no refund will be made if the product and / or service has been used beyond the mere opening of the same, of products that are not in the same condition in which they were delivered or have suffered any damage after delivery.

Likewise, the products must be returned using or including all their original packaging, instructions and other documents that may accompany them, as well as a copy of the purchase invoice.

In the following link you can download the Model of withdrawal form: www.ajt-management.com

Return of defective products and/or services or delivery error

These are all those cases in which the User considers that, at the time of delivery, the product and / or service does not conform to the stipulated in the contract or purchase order, and that, therefore, should contact AJT MANAGEMENT immediately and let him know the existing nonconformity (defect / error) by the same means or using the contact details provided in the previous section (Right of Withdrawal).

The User will then be informed on how to proceed with the return of the products and/or services, and these, once returned, will be examined and the User will be informed, within a reasonable period of time, whether to proceed with the refund or, where appropriate, the replacement of the same.

The refund or replacement of the product and/or service will be made as soon as possible and, in any case, within 14 days from the date on which we send you an e-mail confirming that the refund or replacement of the non-conforming item is appropriate.

The amount paid for those products that are returned because of a defect, when it actually exists, will be refunded in full, including delivery charges and costs incurred by the User to make the return.

In any case, the rights recognized in the legislation in force at any time for the User, as a consumer and user, will always apply.

Guarantees

The User, as a consumer and user, enjoys guarantees on products and / or services that you can purchase through this Website, in the terms legally established for each type of product, responding AJT MANAGEMENT, therefore, by the lack of conformity of the same that is manifested within three years from the delivery of the product.

In this sense, it is understood that the products and / or services are in accordance with the contract provided that: conform to the description made by AJT MANAGEMENT and possess the qualities presented therein; are suitable for the uses to which the products and / or services of the same type are usually intended; and have the usual quality and performance of a product or service of the same type and that are fundamentally expected of the same. When this is not the case with respect to the products and/or services delivered to the User, the User must proceed as indicated in the section Return of defective products or error in shipment. However, some of the products that are marketed on the Website, could present non-homogeneous characteristics as long as these derive from the type of material with which they have been manufactured, and therefore will be part of the individual appearance of the product and / or service, and will not be a defect.

On the other hand, it could be the case that the User acquires on the Website a product and / or service of a brand, manufacture or provision by a third party. In this case, and considering the User that it is a defective product, the User also has the possibility of contacting the brand or manufacturer responsible for the product to find out how to exercise its legal warranty rights directly against them during the three years following the delivery of such products. For this purpose, the User must have retained all information regarding the warranty of the products.

DISCLAIMER OF LIABILITY

Unless otherwise provided by law, AJT MANAGEMENT will not accept any liability for the following losses, regardless of their origin:

Unless otherwise provided by law, AJT MANAGEMENT accepts no liability for the following losses, irrespective of their origin:

any losses which were not attributable to any breach by you;
business losses (including loss of profits, revenue, contracts, anticipated savings, data, loss of goodwill or unnecessary expenses incurred); or of
any other indirect loss that was not reasonably foreseeable by both parties at the time the contract for the sale and purchase of the products was concluded between both parties.

Similarly, AJT MANAGEMENT also limits its liability in the following cases:

AJT MANAGEMENT applies all measures concerning to provide a faithful display of the product on the Website, however, is not responsible for the slightest differences or inaccuracies that may exist due to lack of screen resolution, or problems of the browser used or others of this nature.
AJT MANAGEMENT will act with the utmost diligence in order to make available to the company responsible for the transport of the product object of the purchase order. However, it is not responsible for damages arising from a malfunction of transport, especially for reasons such as strikes, road delays, and in general any other sector-specific, resulting in delays, losses or thefts of the product.
Technical failures that for fortuitous or other reasons, prevent a normal operation of the service through the Internet. Lack of availability of the Web Site for maintenance or other reasons, which prevents the availability of the service. AJT MANAGEMENT puts all the means at its disposal for the purpose of carrying out the process of purchase, payment and shipping / delivery of products and / or services, however, disclaims liability for causes not attributable to him, fortuitous event or force majeure.
AJT MANAGEMENT will not be responsible for the misuse and / or wear of the products and / or services that have been used by the User. At the same time, AJT MANAGEMENT will not be responsible for an erroneous return made by the User. It is the responsibility of the User to return the correct product.
In general, AJT MANAGEMENT shall not be liable for any failure or delay in the performance of any of the obligations assumed, when the same is due to events beyond its reasonable control, i.e. due to force majeure, and this may include, by way of example, but not exhaustive:
Strikes, lockouts or other industrial action.
Civil commotion, riot, invasion, terrorist threat or attack, war (declared or undeclared) or threat or preparation for war.
Fire, explosion, storm, flood, flood, earthquake, subsidence, epidemic or any other natural disaster.
Inability to use trains, ships, airplanes, motor transport or other means of transportation, public or private.
Impossibility of using public or private telecommunications systems.
Acts, decrees, legislation, regulations or restrictions of any government or public authority.
Health problems of any kind.
Thus, the obligations will be suspended during the period in which the cause of force majeure continues, and AJT MANAGEMENT will have an extension in the deadline to fulfill them for a period of time equal to the duration of the cause of force majeure. AJT MANAGEMENT shall use all reasonable means to find a solution that allows it to meet its obligations despite the force majeure.

WRITTEN COMMUNICATIONS AND NOTIFICATIONS

By using this Website, the User accepts that most communications with AJT MANAGEMENT will be electronic (email or notices published on the Website).

For contractual purposes, the User consents to using this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that AJT MANAGEMENT sends electronically comply with the legal requirements of being in writing. This condition will not affect the rights recognized by law to the User.

The User can send notifications and/or communicate with AJT MANAGEMENT through the contact information provided in these Conditions and, where appropriate, through the contact spaces on the Website.

Likewise, unless otherwise stipulated, AJT MANAGEMENT may contact and/or notify the User at their email address or at the postal address provided.

WAIVER

No waiver by AJT MANAGEMENT of a specific legal right or action or the lack of requirement by AJT MANAGEMENT for strict compliance by the User with any of its obligations will imply, nor a waiver of other rights or actions derived from a contract or the Conditions, nor will it exonerate the User from compliance with its obligations.

No waiver by AJT MANAGEMENT of any of these Conditions or of the rights or actions derived from a contract will take effect, unless it is expressly established that it is a waiver and is formalized and communicated to the User in writing.

NULLITY

If any of these Conditions are declared null and void by a final resolution issued by a competent authority, the rest of the clauses will remain in force, without being affected by said declaration of nullity.

ENTIRE AGREEMENT

These Conditions and any document expressly referred to in them constitute the entire agreement between the User and AJT MANAGEMENT in relation to the object of sale.

The User and AJT MANAGEMENT acknowledge that they have consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except for that which is expressly mentioned in these Conditions.

DATA PROTECTION

The information or personal data that the User provides to AJT MANAGEMENT in the course of a transaction on the Website will be treated in accordance with the provisions of the Privacy or Data Protection Policy (contained, where applicable, in the Legal Notice and General Conditions of Use). By accessing, browsing and/or using the Website, the User consents to the processing of said information and data and declares that all the information or data provided is true.

APPLICABLE LEGISLATION AND JURISDICTION

Access, navigation and/or use of this Website and contracts for the purchase of products and/or services through it will be governed by Spanish law.

Any controversy, problem or disagreement that arises or is related to the access, navigation and/or use of the Website, or with the interpretation and execution of these Conditions, or with the sales contracts between AJT MANAGEMENT and the User, will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.

COMPLAINTS AND CLAIMS

The User can send AJT MANAGEMENT their complaints, claims or any other comments that they wish to make through the contact information provided at the beginning of these Conditions (General Information).

In addition, AJT MANAGEMENT has official complaint forms available to consumers and users, which they can request from AJT MANAGEMENT at any time, using the contact information provided at the beginning of these Conditions (General Information).

Likewise, if a dispute arises from the conclusion of this purchase contract between AJT MANAGEMENT and the User, the User as a consumer may request an extrajudicial dispute resolution, in accordance with Regulation (EU) 524/2013 of the European Parliament and of the Council, of May 21, 2013, on online dispute resolution in consumer matters and amending Regulation (EC) 2006/2004 and Directive 2009/22/EC. You can access this method through the following website: https://ec.europa.eu/consumers/odr/.